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Customer Experience Management Strategies & Technologies

CXM.tv is a rich media information resource focused on customer experience management (CXM, CEM or CX) strategies and technologies. CXM.tv also explores the intersection of CXM with Customer Relationship Management (CRM) and social CRM.

Using videos, podcasts and other rich media content, CXM.tv is laser focused on the issues and matters that most influence success or failure with customer experience management strategies, processes and software solutions. The website is an authoritative information resource for business and IT leaders and practitioners seeking to advance their organizations and careers by advancing their CX strategies, performance and results. The CXM.tv blend of primary research, original content, curated content, news and user generated content delivers a symbiotic combination of information and opinion that promotes accelerated learning and actionable take away.

CX website content combines a focused interest in customer strategies and solutions with a diverse community of business executives, IT leaders, practitioners, consultants, academics, media and suppliers. As a trusted source of independent, expert and balanced content, research, opinion and advice, the site delivers first-hand experience, expert commentary and community collaboration so that its members can share and interpret for themselves unbiased information they can use to grow their careers and businesses.

Our purpose is to harness the best independent and objective information, expert advice and news to help business and IT leaders make better, faster and more informed decisions regarding customer strategies and supporting technologies. The site is free of vendor advertising and influence. We invite all to engage in our pursuit of maximizing value while reducing risk of business strategies and software solutions.

The Web's best collection of Customer Experience (CX) reviews, videos, podcasts and expert commentary.

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