Customer Experience Management Advice

Customer Experience (CX) — From Strategy To Execution

Customer Experience Management (CXM) thought leader ans Strativity CEO, Lior Arussy, explains Customer Experience (CX) strategy, trending, performance metrics and supporting software technologies—and how to make the transition from a company-centric business model to a customer-centric organization.

Related Customer Experience Videos

Customer Experience (CX) — Michael Fauscette shares a roadmap to CX success	Paul Greenberg discusses CX and how it relates to CRM & social CRM

Related Customer Experience Podcasts

Lior Arussy shares the critical success factors when implementing a CX program	Ray Wang advises a framework to deploy CX and supporting CX technologies